# Pathfinders for Hope

> Building accountable referral handoffs in Vallejo.


## Pages

- [Homeless Shelters in Fairfield, CA: Tonight](https://pathfindersforhope.org/homeless-shelters-fairfield-ca/): How to find a homeless shelter in Fairfield, CA tonight: call 211 or Resource Connect Solano at 707-346-5870, then see the CANB, SHELTER Inc. and Mission Solano programs and what to bring.
- [Vallejo Food Bank: Find Food Today](https://pathfindersforhope.org/vallejo-food-bank/): Every Vallejo pantry, produce stop and mobile distribution from the Food Bank of Contra Costa and Solano, sorted by day, with times, addresses and phone numbers. Call 855-309-3663 or the site before you travel.
- [Clarity Human Services and Confirmed Referral Handoffs](https://pathfindersforhope.org/solano-clarity-hmis-confirmed-handoff-guide/): A governance-first guide for discussing confirmed referral handoffs alongside Solano County’s Clarity Human Services HMIS.
- [Pathfinders for Hope Publishes Prelaunch Referral Standards for Vallejo Pilot](https://pathfindersforhope.org/vallejo-pilot-governance-metrics-update/): Pathfinders for Hope publishes a governance brief and prelaunch measurement standards for the Operation Iron Gate Vallejo Pilot.
- [Referral Governance Brief](https://pathfindersforhope.org/referral-governance-brief/): A practical governance brief for accountable referrals, confirmed handoffs, privacy, escalation, HMIS boundaries, and public reporting.
- [Contact Pathfinders for Hope](https://pathfindersforhope.org/contact/): Contact Pathfinders for Hope in Vallejo, California, by calling (707) 205-7588 or emailing support@pathfindersforhope.org for organizational inquiries about the Operation Iron Gate Vallejo Pilot. For personal housing or homeless-services help, call 211.
- [Referral Accountability FAQ](https://pathfindersforhope.org/referral-accountability-faq/): Clear answers about Operation Iron Gate, HMIS, confirmed handoffs, privacy, capacity blocks, and the Vallejo pilot.
- [Vallejo Pilot Results Dashboard](https://pathfindersforhope.org/vallejo-pilot-results/): A public prelaunch dashboard defining the measures Pathfinders for Hope plans to report when the Vallejo pilot begins producing verified data.
- [Youth Services Referral Tracking in Vallejo](https://pathfindersforhope.org/youth-services-referral-tracking-vallejo/): A consent-aware approach to tracking youth service referrals from authorized handoff through acknowledgment, next action, and outcome.
- [Housing and Homelessness Referral Accountability in Vallejo](https://pathfindersforhope.org/housing-homelessness-referral-accountability-vallejo/): How Vallejo organizations can make housing and homelessness referrals easier to confirm, follow, and improve across organizational boundaries.
- [Healthcare Closed-Loop Referrals in Vallejo](https://pathfindersforhope.org/healthcare-closed-loop-referrals-vallejo/): A practical framework for Vallejo healthcare organizations to confirm referral receipt, responsibility, next action, and outcome without claiming the pilot is live.
- [Privacy Policy](https://pathfindersforhope.org/privacy-policy/): The Pathfinders for Hope Privacy Policy covers website inquiries, cookies, analytics, external services, data choices, retention, and how to contact us.
- [Referral Tracking for Homeless Services](https://pathfindersforhope.org/referral-tracking-software-homeless-services/): Referral tracking for homeless services should show three distinct states: sent, received, and confirmed. Pathfinders for Hope is preparing to test a proposed approach in Vallejo in which an authorized handoff stays visible until the receiving organization records a confirmed next step or documented barrier, alongside each organization's existing systems.
- [How to Evaluate a Closed Loop Referral Platform](https://pathfindersforhope.org/closed-loop-referral-platform-evaluation/): There is no universal best closed-loop referral platform. The right one helps participating organizations confirm receipt, keep clear ownership, document what happened next, and stop unresolved handoffs from disappearing, without replacing the systems that already hold the client record. This guide gives seven checks for evaluating a platform.
- [What Is a Warm Handoff?](https://pathfindersforhope.org/warm-handoff-homeless-services/): A warm handoff is a referral made with the person, not just about them: the sending provider connects them directly to the next provider, confirms the first next step, and follows up on what happened.
- [Our Team](https://pathfindersforhope.org/our-team/): Meet the volunteer Board of Directors guiding Pathfinders for Hope, the Vallejo nonprofit developing the Operation Iron Gate referral-accountability pilot.
- [What Is Referral Accountability?](https://pathfindersforhope.org/referral-accountability/): Referral accountability treats a referral as unfinished until the outcome is known. Referral tracking shows where a referral went; referral accountability records what happened next: whether the person arrived, what barrier stopped the handoff, and who owns the next action if the connection did not happen.
- [Why Do Referrals Fail Between Organizations?](https://pathfindersforhope.org/why-referrals-fail/): Referrals between organizations usually fail because no one owns the interval between the sending and receiving organization. The referral is recorded as complete when it is sent, responsibility is never explicitly transferred, and the failure becomes invisible to both sides. Accountable referrals separate transmission, receipt, connection, and a documented outcome.
- [What Is Operation Iron Gate?](https://pathfindersforhope.org/what-is-operation-iron-gate/): Operation Iron Gate is a proposed confirmed-handoff referral system being developed by Pathfinders for Hope through the Vallejo Pilot. It keeps an authorized referral visible until the receiving organization records what happened next, and works alongside existing systems such as HMIS and Coordinated Entry rather than replacing them. The pilot has not launched.
- [Partner Resource Sharing Kit](https://pathfindersforhope.org/partner-resource-sharing-kit/): Share Pathfinders for Hope's referral planning guides with accurate descriptions, full URLs, and clear limits on pilot and partnership claims.
- [Editorial Standards and Sources](https://pathfindersforhope.org/editorial-standards-and-sources/): Understand the scope, sources, limitations, and correction process for Pathfinders for Hope's organizational referral planning resources.
- [Homeless Services Referral Resource Hub](https://pathfindersforhope.org/ai-homeless-services-resource-hub/): Find practical homeless services referral guides for nonprofits, hospitals, county teams, recovery providers, and other organizational partners.
- [How Can a City Measure Whether Homelessness Referrals Worked?](https://pathfindersforhope.org/measure-homeless-referral-outcomes/): Measure homeless referral outcomes with clear denominators, distinct milestones, pending-case visibility, and transparent limits on what the numbers prove.
- [What Makes a Homeless Services Partnership Effective?](https://pathfindersforhope.org/effective-homeless-services-partnerships/): Build homeless services partnerships around clear roles, realistic response expectations, safe handoffs, and shared learning rather than referral volume alone.
- [How Can Domestic Violence Agencies Make Safe, Consent-Based Referrals?](https://pathfindersforhope.org/safe-consent-based-referrals/): Plan safe, consent-based referrals with survivor-directed communication, limited information sharing, and qualified confidentiality review.
- [What Should County Social Services Track After Making a Referral?](https://pathfindersforhope.org/county-social-services-referral-outcomes/): Track county social services referral outcomes with defined statuses, follow-up owners, unresolved cases, and privacy-aware aggregate reporting.
- [How Should HMIS and Referral Follow-Up Work Together?](https://pathfindersforhope.org/hmis-referral-follow-up/): Plan HMIS referral follow-up around local workflows, clear status definitions, permitted information sharing, and a reliable system of record.
- [How Can Nonprofits Prevent People From Being Lost Between Referrals?](https://pathfindersforhope.org/prevent-people-lost-between-referrals/): Reduce missed referral handoffs with a next-step owner, safe contact plan, backup route, and clear treatment of unresolved outcomes.
- [What Happens After a Hospital Refers Someone Experiencing Homelessness?](https://pathfindersforhope.org/hospital-homeless-referral-follow-up/): Plan hospital referral follow-up with clear receiving contacts, discharge-team ownership, safe communication, and documented next steps.
- [How Do Agencies Confirm a Homeless Services Referral Was Received?](https://pathfindersforhope.org/confirm-homeless-services-referral/): Confirm a homeless services referral with a clear receipt record, named follow-up owner, and separate acceptance and service-outcome updates.
- [Homeless Resources in Vallejo](https://pathfindersforhope.org/homeless-resources-vallejo/): If you are experiencing homelessness in Vallejo or elsewhere in Solano County, start with Resource Connect Solano, the county's official starting point for housing and supportive-service referrals. Call 211 or 707-346-5870, or visit the Vallejo location at 1840 Capitol Street during current walk-in hours. In an emergency, call 911.
- [What Happens After a Homeless Services Referral?](https://pathfindersforhope.org/what-happens-after-a-homeless-services-referral/): Sending a homeless services referral does not prove it worked. After a referral, the receiving organization must confirm receipt, decide whether it can help, record what happens next, and communicate an outcome. In Solano County, Resource Connect Solano is the official housing intake and assessment system; Operation Iron Gate is a proposed pilot for making partner handoffs visible and accountable.
- [What Is a No-Dead-End Referral System?](https://pathfindersforhope.org/no-dead-end-referral-system/): Learn how homeless referral coordination prevents lost handoffs through confirmed receipt, documented denial, or required escalation.
- [Who Operation Iron Gate Is For](https://pathfindersforhope.org/who-operation-iron-gate-is-for/): Operation Iron Gate is for organizations that send or receive homeless-services handoffs: direct-service nonprofits, NGOs, Continuum of Care lead agencies, county and city human services departments, state agencies, and large national providers. It is not a service for individuals seeking help; they should call 211.
- [Closed Loop Referral | Hospital Handoffs](https://pathfindersforhope.org/closed-loop-referral-hospital-handoffs/): A proposed confirmed-handoff referral system for homeless services organizations and hospital partners. The Vallejo Pilot is designed to make authorized referrals visible from discharge to confirmed arrival.
- [Operation Iron Gate and Your HMIS](https://pathfindersforhope.org/homeless-management-information-system/): An HMIS (Homeless Management Information System) remains the system of record. Operation Iron Gate is a proposed layer that works alongside it, not a replacement: it documents whether a receiving organization confirmed a handoff, explains a denial, or escalates when a person is left waiting, while each organization keeps its own data, policies, and decisions.
- [Closed-Loop Referral](https://pathfindersforhope.org/closed-loop-referral/): A closed-loop referral keeps an authorized handoff open until the receiving organization records whether it was received and what happened next. A regular referral can end at transmission; a closed-loop referral records a response from the receiving side, so both organizations can see a known handoff status instead of assuming the person arrived.
- [Cookie Policy](https://pathfindersforhope.org/cookie-policy/): The Pathfinders for Hope Cookie Policy covers essential and analytics cookies, consent choices, browser controls, retention periods, and how to contact us.
- [Founder's Story](https://pathfindersforhope.org/pathfinders-for-hope-founder/): Pathfinders for Hope founder Marco Cardenas spent nine years unsheltered. This is his own account of the referral calls that went nowhere, and why he is building Operation Iron Gate so a referral is not treated as finished until someone knows what happened next.
- [About](https://pathfindersforhope.org/about/): Pathfinders for Hope is a Vallejo, California nonprofit led by a volunteer Board of Directors. It is developing the Operation Iron Gate Vallejo Pilot, a proposed consent-based referral-accountability model that helps organizations confirm whether a referral was received, acted on, and brought to a known next step.
- [Home](https://pathfindersforhope.org/): Pathfinders for Hope is building a Vallejo pilot to help homeless services organizations create confirmed referral handoffs.
- [For Organizations](https://pathfindersforhope.org/operation-iron-gate-vallejo-pilot/): Nonprofits, agencies, churches, clinics and NGOs can join the Operation Iron Gate Vallejo Pilot before it launches. This page explains what joining involves, what a confirmed handoff asks of a receiving organization, and what each organization keeps control of: its clients, services, decisions and records.
- [Get Help](https://pathfindersforhope.org/get-help/): Pathfinders for Hope public intake is not open. If you need housing or homeless-services help in Vallejo or Solano County, call 211 for current local referral information, or start with Resource Connect Solano, the county's official housing intake and assessment system.

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