Need help? Start here.

This page may stay in your browser history. If you are not safe, use a library or a friend’s phone.

Need help tonight — free, 24 hours 211 Tap to call → They can find you a bed, food, and services tonight.

211 is not us. It is a free line that works right now, anywhere in California. Use it if you cannot wait.

What you do not need

You do not need an ID.
You do not need an address.
You do not need to be sober.
You do not need your own phone. A library phone or a friend’s phone is fine.

Your file

Only the staff working with you can see your file.
Every time someone opens your file, that is recorded.
You can say no to any part of this and still get help.
You don’t have to start over every time you come back to us.

Your enrollment

Put yourself in the system

Four answers gets you in the queue. Everything else you can skip.

Not open yet

Self-enrollment opens toward the end of 2026, with our Vallejo pilot.

You cannot submit this form yet. The questions below are here so you can see exactly what we will ask — nothing more. If you need help today, call 211 — free, 24 hours.

About you

First name *

Last name *

Please add your first and last name.

A number where we can reach you * A friend’s phone or a shelter phone is fine. It does not have to be yours.

Please add a number we can call.

What do you need most right now? *

Please pick the one that fits best. You can change it later.

Right now

Are you safe right now? *

Yes Not sure No

A “no” moves you to the front. If you are in danger right now, call 911.

Please answer this one so we know how fast to move.

Where are you right now?Optional Only if you want to. It helps us know where to reach you or send a driver.

Do you have a government ID on you?Optional

Yes No Not sure

No ID is fine. We build you an Iron Gate Access Credential the same day — missing ID never stops you here.

If we cannot reach you

Email addressOptional

Someone else we could callOptional

Their numberOptional

Family, a friend, a caseworker — anyone who can get a message to you.

How do they know you?Optional

Permission

It is okay to call or text this number, and to use what I wrote here to get me help.

Check this box so we are allowed to use what you shared to get you help.

Opening toward the end of 2026

What happens to this. It goes to our staff only. We do not sell it, post it, or share it with police or immigration. You can ask us to delete it at any time.

ENR-2026-0000

SEALED

Keep that number. It is how we find your file. If you need help before we reach you, call 211 — free, 24 hours.

If someone is in danger right now, call 911.