Unjustified-decline exposure
—Share of answered calls where an agency said no without a coded reason (eligibility, licensing or legal), or pushed the person off. A full service is a reroute, never a reason to refuse. (needs 5 to show a rate)
Help Results
Help Results · updated every 30 minutes
Did people really get help? Here are the real numbers.
Every number here is counted from our own records and updated every 30 minutes: every call we make to an agency for someone, and every handoff on the Get help board. No agency names and no case numbers are shown, and nothing here can be typed in.
Public
Why these numbers can't be faked
- No manual override on any number
- Groups under 5 are not shown
- Updated every 30 minutes from GATEHOUSE
- Every figure timestamped
As of Oct 12, 2026 · 5:53 pm
Partner accountability · what agencies are doing
The help follows the outcomes, and the failures can't hide.
Every agency we call is graded on the same live record. Names stay private here; the numbers do not.
- Agencies we called
- 0
- Calls made
- 0
- Calls answered
- 0
- Agencies raised for review
- 0 60% or more unjustified declines over 5 or more calls
Why agencies said no
No declines recorded yet.
Sent vs really helped
0 0Open spots we found for people vs people who confirmed they really got the help. The gap is the "dead after the phone call" problem, made visible.
Dead-end rate
—Handoffs with no tracked movement after them: fell through, rerouted, or nothing in 72 hours. (needs 5 to show a rate)
Calls never answered
—Calls to an agency that nobody picked up. (needs 5 to show a rate)
Turned away? Tell us.
If an agency turned you away, handed you another number, or never called back, report it. We call you to confirm, record it, and keep working your case. Or call us at (707) 205-7588.
A rate needs at least 5 in its group. Any count from 1 to 4 reads "fewer than 5", and its bar is not drawn. A rate is also hidden when what it leaves over is 1 to 4, reasons are rounded to the nearest 10% (hidden under 20 declines), and the page is a snapshot taken every 30 minutes, so no one can be picked out. Cost per outcome is not recorded, so it is not shown.