NEWS RELEASE · SEPTEMBER 14, 2026 · VALLEJO, CALIFORNIA
Pathfinders for Hope Publishes Prelaunch Referral Standards for North Bay Pilot
Pathfinders for Hope has published a public governance brief, sector workflow guides, and a results dashboard that defines what the Operation Iron Gate North Bay Pilot will measure before the first verified pilot data exists.
PILOT STATUS · PRELAUNCH · NO RESULTS CLAIMED
PUBLIC ACCOUNTABILITY
Standards first. Results only after verification.
Pathfinders for Hope today published the Referral Governance Brief and expanded the North Bay Pilot Results Dashboard for Operation Iron Gate, a proposed confirmed-handoff referral system being developed with local organizations.
The public materials define authority, privacy, escalation, measurement, and correction rules in advance. The pilot has not launched, Pathfinders for Hope is not currently providing direct services through Operation Iron Gate, and no outcome figures are reported. GATEHOUSE, our community platform and a smaller version of Operation Iron Gate, is open now: register on GATEHOUSE.
FOUR PRELAUNCH MEASURES
What the public dashboard will report
DEFINED · NOT YET REPORTED
Arrival confirmation rate
The share of eligible referrals with receiving-side confirmation that the person reached the agreed next step.
DEFINED · NOT YET REPORTED
Time to first contact
The elapsed time between referral creation and the first documented contact attempt or confirmed contact.
DEFINED · NOT YET REPORTED
Documented denial rate
The share of referrals that could not proceed and include a recorded reason when that reason may be shared.
DEFINED · NOT YET REPORTED
Capacity block rate
The share of referrals that could not proceed because the requested service had no appropriate opening.
REPORTING SAFEGUARDS
How the numbers will be protected
01 · Every measure will publish its definition and denominator.
02 · Every result will name the reporting period and inclusion rules.
03 · Public reporting will use aggregate information without names or case identifiers.
04 · Corrections will be documented instead of silently replacing prior figures.
Public materials and media contact
Review the Referral Governance Brief, the North Bay Pilot Results Dashboard, the Solano Clarity HMIS workflow guide, and the HMIS alignment guide.
Media and organizational inquiries
support@pathfindersforhope.org
Pathfinders for Hope · Vallejo, California · (707) 205-7588
The working room
Don’t fix referrals alone.
GATEHOUSE is where the agencies, hospitals, churches and neighbors working on referrals in Vallejo and Solano County talk it through. It is the part of Operation Iron Gate that is open today, and what members say decides what we build next.
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GATEHOUSEMember pass
OPEN NOW- Put your agency on the mapList your organization and post what you have open for Tonight.
- Ask the teamOpen Q&A with our team and peers who work the same handoffs.
- Report a dead endLog a referral that went nowhere and follow it to a fix.
- Follow the pilotPilot Updates as the North Bay Pilot is built. No results are claimed.