System status · Pilot / Operation Iron Gate / Vallejo · California / No one gets lost
Support the Launch
Pathfinders for Hope is building the North Bay Pilot for Operation Iron Gate, a confirmed-handoff referral system. GATEHOUSE, our community platform, is live now, and intake is open by phone.
See the proposed closed-loop referral workflow for hospital and community partners. What is Operation Iron Gate?
Individuals and families
You do not need an ID, an address, or a phone of your own. Pathfinders for Hope intake is open now by phone: call (707) 205-7588. Or register on GATEHOUSE, our community platform, to find resources and ask questions.
Find Vallejo resources Preview only
Partners across the Vallejo response system
We are recruiting homeless services organizations, nonprofits, NGOs, agencies, recovery providers, county social services, domestic violence agencies, city and county government, and resource partners serving people experiencing homelessness.
Two ways in
We do the heavy lifting: your intake, a barrier review, the calls to the agencies, and the follow-up.
Call us at (707) 205-7588 and we’ll help you reach the resources you need. We are not your ordinary nonprofit; we do the heavy lifting for you:
How we walk with you
Call us now (707) 205-7588 Email us support@pathfindersforhope.org
We can’t promise a resource will be open or that an agency will accept you; that depends on the agency. If you were turned away, handed another number to call, or never called back, tap Turned Away and fill out the form. We’ll call you to confirm what happened, record it, and keep working your case. If anyone you know was turned away, please report it too.
Turned away? Report it In danger right now? Call 911.
Resource Finder
Every food pantry, produce stop, hot meal, shelter and help line in Vallejo and Solano County on one list, with what is open today and the nearest place.
Food banks open today: Vallejo food bank Fairfield food bank Solano County food bank
What happens when you enroll
The pilot is not running yet, but GATEHOUSE, our community platform, is open now. This is the path your case will follow once the pilot begins in Vallejo: five steps, and no step that quietly disappears.
A conversation, not a form. What you need, written down in plain words.
No file without your permission. You can say no to any part of it and still get help.
A connection to the organization that can help with that specific need.
Confirmation that you arrived. Sent is not the same as served.
What happened, written down. Nothing closes into “unknown.”
There is no exit state in the record that can hold an unknown destination. A case cannot be closed into nothing.
A referral is not finished when it is sent. It is finished when the receiving organization confirms the person arrived.
A record cannot exist without a consent step recorded first. Saying no to part of it does not close the door.
Every referral is built to be followed from the front door to an outcome.
No handoff should end with an unknown destination
Illustrative: how Operation Iron Gate routes and tracks every case · no one falls off the map
Current systems report what happened.
The film Operation Iron Gate / Promotional film
Operation Iron Gate film. Select play to watch here, or open the video on YouTube. Plays right here. Nothing loads until you press play.
The Glass · Live
Our own help desk numbers, shown in the open, the bad ones too. They come straight from our board and change as each case moves.
Live from our board
Live Updated Oct 19, 2:48 pm
Real counts from our help desk board, not North Bay Pilot results · the pilot has not launched · names and places stay private
See more Real Results How The Glass works Turned away? Report it
Why now: what the State Auditor found, where the money went, and the gap this closes. Read Why Now
The data desert has a cost, measured in dollars, and in lives. The fix exists now.
04 / The Pilot
This deployment has not run yet. There are no results to report, and none are claimed here. What follows is the measurement standard Pathfinders for Hope is committing to publish before the pilot begins and before the numbers exist.
First pilot launching in North Bay, California
Projected launch
January 2027
Every case from front door to outcome. Every referral to confirmed receipt. Every exit to a known destination. Nothing closes into “unknown.”
Clause 01 of 03 · committed before the numbers exist
Results go on The Glass whether they are good or bad. Aggregate only. No names, no case identifiers, no personally identifying information.
Clause 02 of 03 · committed before the numbers exist
The failure gets published too, on the same dashboard, on the same schedule. A system that publishes its own numbers has to be willing to publish bad ones. If a published measure is missed, it will be posted, not explained away.
Clause 03 of 03 · committed before the numbers exist
05 / Partner briefing
Choose the role your organization can play, then request a briefing. Pathfinders for Hope will answer your question and discuss whether the North Bay Pilot is a fit for your homeless services role.
List your organization as a resource
Tell us whether you send referrals, receive them, provide a resource, or represent public leadership.
Illustrative
Every case seen. Every dollar proven. No one gets lost.
