Open now

We’re open. GATEHOUSE, our community platform, where Pathfinders for Hope does your intake, barrier review and the calls to agencies, is live. The North Bay Pilot is not open yet (projected January 2027).

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Open now We’re open. GATEHOUSE, our community platform, where Pathfinders for Hope does your intake, barrier review and the calls to agencies, is live. The North Bay Pilot is not open yet (projected January 2027).

Two Pathfinders for Hope outreach workers in navy shirts talking with a woman at an outdoor table in Vallejo

Building better homeless services in Vallejo.

Pathfinders for Hope is building the North Bay Pilot for Operation Iron Gate, a confirmed-handoff referral system. GATEHOUSE, our community platform, is live now, and intake is open by phone.

Register on GATEHOUSE

See the proposed closed-loop referral workflow for hospital and community partners. What is Operation Iron Gate?

Two ways in

Individuals and families

I need help

You do not need an ID, an address, or a phone of your own. Pathfinders for Hope intake is open now by phone: call (707) 205-7588. Or register on GATEHOUSE, our community platform, to find resources and ask questions.

Find Vallejo resources Preview only

Partners across the Vallejo response system

For organizations responsible for the next handoff

We are recruiting homeless services organizations, nonprofits, NGOs, agencies, recovery providers, county social services, domestic violence agencies, city and county government, and resource partners serving people experiencing homelessness.

See your role in the North Bay Pilot

Two Pathfinders for Hope outreach workers in navy shirts talking with a woman at an outdoor table in Vallejo

Pathfinders for Hope outreach in Vallejo Intake by phone · Open now

Need help? Pathfinders for Hope is here for you.

We do the heavy lifting: your intake, a barrier review, the calls to the agencies, and the follow-up.

Call us at (707) 205-7588 and we’ll help you reach the resources you need. We are not your ordinary nonprofit; we do the heavy lifting for you:

How we walk with you

  1. You call
  2. 01Intake we learn what you need.
  3. 02Barrier review we name what’s standing in your way.
  4. 03We call for you we contact the agencies, check the resource is really available, and set up the appointment.
  5. We stay until it’s confirmed then we do a warm handoff to that agency and check that you really got the help. Confirmed
Call us now (707) 205-7588 Email us support@pathfindersforhope.org

We can’t promise a resource will be open or that an agency will accept you; that depends on the agency. If you were turned away, handed another number to call, or never called back, tap Turned Away and fill out the form. We’ll call you to confirm what happened, record it, and keep working your case. If anyone you know was turned away, please report it too.

Turned away? Report it In danger right now? Call 911.

Resource Finder

Find food, shelter and help near you

Every food pantry, produce stop, hot meal, shelter and help line in Vallejo and Solano County on one list, with what is open today and the nearest place.

Open the Resource Finder

What happens when you enroll

What you can expect.

The pilot is not running yet, but GATEHOUSE, our community platform, is open now. This is the path your case will follow once the pilot begins in Vallejo: five steps, and no step that quietly disappears.

  1. Step 01

    Intake

    A conversation, not a form. What you need, written down in plain words.

  2. Step 02

    Record, with consent

    No file without your permission. You can say no to any part of it and still get help.

  3. Step 03

    Referral

    A connection to the organization that can help with that specific need.

  4. Step 04

    Handoff confirmed

    Confirmation that you arrived. Sent is not the same as served.

  5. Step 05

    Outcome recorded

    What happened, written down. Nothing closes into “unknown.”

  • Lock 01 / 03

    Nothing closes into “unknown”

    Exit state: unknown

    There is no exit state in the record that can hold an unknown destination. A case cannot be closed into nothing.

  • Lock 02 / 03

    A handoff closes on confirmation

    Sent = served

    A referral is not finished when it is sent. It is finished when the receiving organization confirms the person arrived.

  • Lock 03 / 03

    Consent comes before the record

    Record before consent

    A record cannot exist without a consent step recorded first. Saying no to part of it does not close the door.

Confirmed-handoff standard

Every referral is built to be followed from the front door to an outcome.

No handoff should end with an unknown destination

Illustrative: how Operation Iron Gate routes and tracks every case · no one falls off the map

  1. 01Front doorThe moment the record opens.
  2. 02IntakeWhat the person needs, in plain words.
  3. 03BarriersWhat is standing in the way, named.
  4. 04DecisionWhat was decided, and the reason recorded for it.
  5. 05DestinationWhere the person is sent, and to whom.
  6. 06Follow-upWhether they arrived. Confirmed by the receiving organization.

Operation Iron Gate makes sure it happens.

Current systems report what happened.

The film Operation Iron Gate / Promotional film

Why now. What’s different.

Operation Iron Gate film. Select play to watch here, or open the video on YouTube. Plays right here. Nothing loads until you press play.

Watch on YouTube ↗

The Glass · Live

The numbers don’t hide. They’re counted live.

Our own help desk numbers, shown in the open, the bad ones too. They come straight from our board and change as each case moves.

Live from our board

The Glass Pathfinders for Hope help desk

Live Updated Oct 19, 2:48 pm

Real counts from our help desk board, not North Bay Pilot results · the pilot has not launched · names and places stay private

  • People who reached us

    2help requests and turned-away reports
  • In process now

    2cases we are still working
  • Times help broke

    3each report of help falling through
  • Help confirmed

    0marked done once the help is confirmed

See more Real Results How The Glass works Turned away? Report it

The data desert has a cost, measured in dollars, and in lives. The fix exists now.

04 / The Pilot

Measuring the Iron Gate Vallejo Pilot.

This deployment has not run yet. There are no results to report, and none are claimed here. What follows is the measurement standard Pathfinders for Hope is committing to publish before the pilot begins and before the numbers exist.

First pilot launching in North Bay, California

Projected launch

January 2027

What will be measured

Every case from front door to outcome. Every referral to confirmed receipt. Every exit to a known destination. Nothing closes into “unknown.”

Clause 01 of 03 · committed before the numbers exist

What will be published

Results go on The Glass whether they are good or bad. Aggregate only. No names, no case identifiers, no personally identifying information.

Clause 02 of 03 · committed before the numbers exist

What happens if it fails

The failure gets published too, on the same dashboard, on the same schedule. A system that publishes its own numbers has to be willing to publish bad ones. If a published measure is missed, it will be posted, not explained away.

Clause 03 of 03 · committed before the numbers exist

05 / Partner briefing

Help build the North Bay Pilot.

Choose the role your organization can play, then request a briefing. Pathfinders for Hope will answer your question and discuss whether the North Bay Pilot is a fit for your homeless services role.

List your organization as a resource

Tell us whether you send referrals, receive them, provide a resource, or represent public leadership.

Pilot city
Vallejo, California
Pilot status
Cohort 01 is recruiting in Vallejo
GATEHOUSE · open now
Register on GATEHOUSE ->
irongate · case 4417Secure
  • N/ACases tracked
  • N/AChain of custody
  • N/AUnknown destinations

Illustrative

Every case seen. Every dollar proven. No one gets lost.

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