We’re open. GATEHOUSE, our community platform, where Pathfinders for Hope does your intake, barrier review and the calls to agencies, is live. The North Bay Pilot is not open yet (projected January 2027).
Open now We’re open. GATEHOUSE, our community platform, where Pathfinders for Hope does your intake, barrier review and the calls to agencies, is live. The North Bay Pilot is not open yet (projected January 2027).
Pathfinders for Hope is building the North Bay Pilot for Operation Iron Gate, a confirmed-handoff referral system. GATEHOUSE, our community platform, is live now, and intake is open by phone.
You do not need an ID, an address, or a phone of your own. Pathfinders for Hope intake is open now by phone: call (707) 205-7588. Or register on GATEHOUSE, our community platform, to find resources and ask questions.
For organizations responsible for the next handoff
We are recruiting homeless services organizations, nonprofits, NGOs, agencies, recovery providers, county social services, domestic violence agencies, city and county government, and resource partners serving people experiencing homelessness.
We can’t promise a resource will be open or that an agency will accept you; that depends on the agency. If you were turned away, handed another number to call, or never called back, tap Turned Away and fill out the form. We’ll call you to confirm what happened, record it, and keep working your case. If anyone you know was turned away, please report it too.
Every food pantry, produce stop, hot meal, shelter and help line in Vallejo and Solano County on one list, with what is open today and the nearest place.
The pilot is not running yet, but GATEHOUSE, our community platform, is open now. This is the path your case will follow once the pilot begins in Vallejo: five steps, and no step that quietly disappears.
01
Step 01
Intake
A conversation, not a form. What you need, written down in plain words.
02
Step 02
Record, with consent
No file without your permission. You can say no to any part of it and still get help.
03
Step 03
Referral
A connection to the organization that can help with that specific need.
04
Step 04
Handoff confirmed
Confirmation that you arrived. Sent is not the same as served.
05
Step 05
Outcome recorded
What happened, written down. Nothing closes into “unknown.”
Lock 01 / 03
Nothing closes into “unknown”
Exit state: unknown
There is no exit state in the record that can hold an unknown destination. A case cannot be closed into nothing.
Lock 02 / 03
A handoff closes on confirmation
Sent = served
A referral is not finished when it is sent. It is finished when the receiving organization confirms the person arrived.
Lock 03 / 03
Consent comes before the record
Record before consent
A record cannot exist without a consent step recorded first. Saying no to part of it does not close the door.
Confirmed-handoff standard
Every referral is built to be followed from the front door to an outcome.
No handoff should end with an unknown destination
Illustrative: how Operation Iron Gate routes and tracks every case · no one falls off the map
01Front doorThe moment the record opens.
02IntakeWhat the person needs, in plain words.
03BarriersWhat is standing in the way, named.
04DecisionWhat was decided, and the reason recorded for it.
05DestinationWhere the person is sent, and to whom.
06Follow-upWhether they arrived. Confirmed by the receiving organization.
The data desert has a cost, measured in dollars, and in lives.The fix exists now.
04 / The Pilot
Measuring the Iron Gate Vallejo Pilot.
This deployment has not run yet. There are no results to report, and none are claimed here. What follows is the measurement standard Pathfinders for Hope is committing to publish before the pilot begins and before the numbers exist.
First pilot launching in North Bay, California
Projected launch
January 2027
What will be measured
Every case from front door to outcome. Every referral to confirmed receipt. Every exit to a known destination. Nothing closes into “unknown.”
Clause 01 of 03 · committed before the numbers exist
What will be published
Results go on The Glass whether they are good or bad. Aggregate only. No names, no case identifiers, no personally identifying information.
Clause 02 of 03 · committed before the numbers exist
What happens if it fails
The failure gets published too, on the same dashboard, on the same schedule. A system that publishes its own numbers has to be willing to publish bad ones. If a published measure is missed, it will be posted, not explained away.
Clause 03 of 03 · committed before the numbers exist
05 / Partner briefing
Help build the North Bay Pilot.
Choose the role your organization can play, then request a briefing. Pathfinders for Hope will answer your question and discuss whether the North Bay Pilot is a fit for your homeless services role.
A referral that is sent is not one that is served. People fall through that gap every day. Our board, partners and volunteers are building Operation Iron Gate to close it. The North Bay Pilot starts in Vallejo.
What your gift pays for
Hosting and secure systems for the North Bay Pilot
A platform ready before the first referral
Tracking civic leaders and the community can see
Projected launch: January 2027
Vallejo & Solano County
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